Globe Wireless customer support specialists are experienced and trained professionals, providing 24 x 7 support to ships and customer offices. Customers have a direct - global 24 x 7 - access to customer support both on-line and via telephone at no additional cost.
Globe Wireless maintains three strategically located Customer Support Centers, enabling world-wide and regional support:
- Palm Bay, Florida
- Liverpool, England
As well as a high level of technical expertise and experience our Customer Support team also brings a range of language skills to ease communications with varying nationalities of shipboard personnel and these include: Spanish, Portuguese, Japanese, Bahasa Malaysia, Mandarin, Cantonese and Burmese.
Additional Globe Wireless regional sales offices can provide additional support in the customer’s native language and time-zone.